Recent Posts

Emergency Water Damage Services

5/23/2024 (Permalink)

SERVPRO® of  Oak Park/Ferndale is available 24 hours a day, 7 days a week, for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help - Call Today - 248-246-0790

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to help guide you through this crisis. SERVPRO of Oak Park/Ferndale has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Oak Park/Ferndale

SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Buildings

5/23/2024 (Permalink)

Flooding and water damage events in Metro Detroit commercial properties are often complex, with numerous issues that require a knowledgeable and flexible response. Here at SERVPRO of Oak Park/Ferndale, whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Oak Park/ Ferndale

SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property…“Like It Never Even Happened”.

SERVPRO of Oak Park/ Ferndale - Ready When You Need Us. Available 24/7 - Call us at (248) 246-0790 

Commercial Property Preparedness

4/8/2024 (Permalink)

 WHY should I choose SERVPRO® to be my EMERGENCY Response Team? If you own or manage a Commercial property, there are many daily tasks to keep your property running smoothly. The last thing anyone wants is a large loss. If you know anyone who has experienced a large commercial loss, you know it takes an entire crew to get on top of such a task. Here at SERVPRO® the staff is trained to take on enormous restoration projects. It is VERY IMPORTANT that a Commercial structure has a Restoration Company in place when and if a catastrophe happens

WHY should I choose SERVPRO to be my EMERGENCY Response Team?

SERVPRO RESTORATION IS A PREFERRED VENDOR TO MANY INSURANCE COMPANIES. Our company prides itself on utilizing our “EMERGENCY READY PROFILE” or ERP, for clients like you.  

What is an ERP?

It is a precise Profile Documentation that contains the most critical information needed in case of an emergency for your company. Location of water, gas shutoffs. Electricity panel. Key contacts and their phone numbers.

 There is NO COST to you, and once completed you can upload our SERVPRO ERP APP right on your phone and rush out the door if need be and have all the information right with you!

This is a time and lifesaver for your company to minimize the downtime of your loss. It takes less than an hour out of your day to sit with you and put the information together. Any business interested, please call our office and we will make an appointment to assist you at your convenience.

SERVPRO Oak Park/Ferndale 248-246-0790 we are here to help!

Fire Safety Measures for Commercial Buildings

4/8/2024 (Permalink)

If you are an owner of a commercial building you have not only invested a lot of time, but you also have invested a lot of money into owning this property. Fires happen in commercial buildings more often than people think. Here at SERVPRO® we've handled our share of Commercial fire losses. Electrical fires, misuse of equipment, and smoking are some of the common commercial fire causes. Being prepared and having a plan in case of the worst, is something you should always have. Here are some basic pointers on doing just that.

Fire Prevention Systems

Fire alarms, extinguishers, and sprinkler systems are all great fire prevention systems. You  need to make sure they are maintained and inspected regularly to make sure they are working properly.  Fire alarms can be the first  point of contact with fire/smoke.  Extinguishers, and fire sprinkler systems are also two great things to have and can stop a fire before it gets out of control.

Evacuation Plan

Having an evacuation plan in case of an emergency is a must have. If the fire alarm went off everybody in the building should have a clear indication on where they should go to exit the property safely. Always take the time to properly educate all staff members on exits, and meet up locations once outside of the building. Also always make sure the exits have a clear path, and nothing is blocking them.

Exit Signs & Lighting

Making sure everyone in the building can leave the building safely is important. Every exit door should have a clear exit sign which is visible from any angle of the room. The building can experience a power outage, so having an emergency battery-backed lighting system that comes on the moment a building loses power will help keep everyone calm, safe, and able to see the clearly marked exits. Nobody should struggle to safely exit a building in case of a fire.

Keeping your staff, premises, and any assets in your building safe is why fire prevention is important. If your business does happen to experience a fire loss, call the fire and restoration experts at SERVPRO of Oak Park/Ferndale at 248-246-0790.We have the training, experience, and equipment to handle large commercial fire damages.

How to choose an Emergency Restoration Company

3/4/2024 (Permalink)

Do your research first. There are many companies out there that do Emergency Restoration. You can find them online with a few simple clicks. They will ALL say they are the “Areas Best in the business” or “ # 1 in Anytown USA. Can everyone you find online all be # 1 in the Restoration business?

In 2022, SERVPRO®  was named # 1 in the Restoration category by Entrepreneur Magazine… Again!!  And that’s actually verifiable.

You should want a company that has some history of successful growth and longevity based on over 65 years of Happy, Satisfied Customers. SERVPRO has done that. WE have over 2,000 franchises in the U.S., all Independently owned and operated. We put our National Reputation on the line with every job we complete!! We adhere to the IICRC standards, and all our technicians are trained to those same National standards.

We are Preferred National Vendors to most Insurance companies because they trust us to do the right thing for their customer. That means YOU!!!

Give us a call and find out why so many people trust us to get their home or commercial property back to preloss condition. Available 24/7.

SERVPRO of Oak Park / Ferndale (248} 246-0790

What To Expect After A Fire Loss

2/19/2024 (Permalink)

When people suffer a loss from a Fire it's always a traumatic and difficult time. Your family is safe but now it's time to start the process of getting back to living in your home. A fire, whether large or small, can take an unusual amount of time to get back to normal. Smoke damage and the cleaning process of the interior of your home and your contents is just as critical as the structural damage repairs. Ideally you try to do these steps during the same time as much as possible to minimize the reconstruction timeline.

Using a company like SERVPRO®, allows you to help accomplish this. We can do the cleaning and re-construction for you. Since we are already working on your behalf with your insurance carrier's adjuster, you only have to deal with one company through the entire process making it as seamless as possible for you.

 We’ve been building and growing our business successfully doing this for over 65 years so far.

Here at SERVPRO of Oak Park/Ferndale we have a full time Project /Construction manager solely dedicated to working directly with our customers to return your property to its Pre-Loss condition, “Like It Never Even Happened”.

We are available 24/7 should you need us.

 (248) 246-0790

Re-Construction After A Loss

2/16/2024 (Permalink)

When most people hear the name SERVPRO®, they think of our Restoration cleaning services for Mold, Smoke, Fire damage or after a Water loss. And we’ve been building our business successfully doing this for over 65 years so far.

But we can also handle your Re-Constructions needs as well, after the cleaning is completed.Since we are already working on your behalf with your insurance carriers adjuster, this makes a lot of sense, so you only have to deal with one company through the entire process making it as seamless as possible for you.

Here at SERVPRO of Oak Park/Ferndale we have a full time Project /Construction manager solely dedicated to working directly with our customers to return your property to its Pre-Loss condition, “Like It Never Even Happened”.

We are available 24/7 should you need us.

 (248) 246-0790

Water Loss - Flooded Basements

2/12/2024 (Permalink)

Flooding Basements

The Beginning of February 2024 in the Greater Detroit Metro area had us here at SERVPRO® very busy. Over the course of several days, we took a lot of calls for water losses. It was a result of 6 inches of snow followed by several days of rain. This combination of weather led to many flooded basements.

Here at SERVPRO of Oak Park/Ferndale we were dealing with cracks in the foundation, sump pump failures, sewage back ups, and cracked frozen pipes after a loss of power for several days due to the frigid temperatures. Anytime you experience a water loss, you should contact a plumber first to find the source of the water loss to get that fixed. Then contact SERVPRO to handle the removal of water and cleanup along with any reconstruction if needed. 

Our goal is to make this as seamless as possible for you, including working directly with your Insurance Adjuster to return your home or business to preloss condition, "Like It Never Even Happened."

Available 24/7. Call us at (248) 240-0790.

If You Think You Have Mold…

1/26/2024 (Permalink)

Let’s face it. Mold is everywhere. It is part of the natural environment. It is  normally not a real threat unless it grows indoors. Mold is caused by moisture and humidity. The most obvious way of knowing you have mold is by seeing it or smelling a very strong musty odor. Do not ignore these signs if you become aware of the problem. Mold in your home or place of business can cause health concerns.

The best way of knowing exactly what you are dealing with is having your home tested. Here at SERVPRO® we always recommend that you have an air quality expert examine the levels of contamination in your home or business and the type of mold present. These specialists use a variety of tools and swabs strictly approved by the EPA and will determine if it is widespread or contained to one specific area.

Once assessed, SERVPRO gets a copy of the report and can determine the appropriate remediation steps to take in the removal of these mold spores. 

Call SERVPRO® with any questions you may have regarding MOLD. Our company is here to help you have a clean, safe home or workspace.

SERVPRO of Oak Park/Ferndale (248)246-0790

Preparation Before A Water Loss

9/27/2023 (Permalink)

In these blogs we do a fair amount of coaching people on things to do during or after they experience a loss due to Water Damage. And at times we'll list things to do along the lines of “Preventive Measures”. Like making sure the Insurance Coverage for your home is the right plan to cover different forms of damage. A Lot of homeowners have plans stating Structural Damage, but this doesn't necessarily cover a Flooded Basement from a storm or a Sewage Backup. It's very important to know this so you avoid a potentially costly “Out Of Pocket Expense”.

Ask your Insurance agent, “IF THIS HAPPENS… AM I COVERED”?

I recently received a call from someone needing help after a water loss. A pipe broke on his main floor. He fixed it himself and mopped up the water. All Good Right? Unfortunately this pipe had been leaking for some time before it broke and the water was finding its way into his finished basement. He hadn't been in his basement for several weeks after the initial pipe break, but was smelling musty odors on the main floor. Upon inspecting his basement, the carpeting was still very wet and Mold was growing everywhere.

His Policy did not cover mold. His Out Of Pocket expense for mold remediation and repairs will be costly. Call your agent and make sure your policy covers what you need. Hope this helps.

SERVPRO?  of Oak Park / Ferndale (248) 246 - 0790