What our Customers say...

Why SERVPRO Testimonials

Pamela Reaves

  1 review

2 days agoNEW

Positive: Professionalism, Punctuality, Quality, Responsiveness

I called SERVPRO Oak Park/Ferndale after a window was broken in the entry door of my home. I needed someone to board it up for security purposes until I could arrange to have the window replaced. A friend who has dealt with this kind of a problem many times recommended this business without hesitation. Every person I dealt with at SERVPRO was compassionate and attentive to my obvious need without any prompting. They came out to my house a short time after I called. Particular care was taken not to further damage my door while securing it at the same time. I appreciate professionalism and that's what I got. After a day of near-tragedy and disappointment on so many different levels, SERVPRO helped to restore my faith in service businesses. Thank you SERVPRO!


  • Torrice D. reviewed SERVPRO of Oak Park/Ferndale

    Contacted SERVPRO and spoke to Tracy. I had a flood at my business. She was very fast, efficient and professional. She had someone at our business right away. She even came to assist her Team when she got off work. They were so good that we had our doors open within 48 hours. I highly recommend Tracy to deal with any of your needs. She was fast, friendly and very efficient! Dec 09, 2021


Sep 10th, 2020

 10/10 recommend. They came into my insurance claim, communicated exactly what needed to be done and actually got my coverage extended so that I would have less out of pocket cost. They were a saving grace in a frustrating time.

Overall I'm pretty satisfied with their service.

Lisa W.

 Verified    · HARRISON TOWNSHIP, MI · Jan 22 2020


Great company, met my expectations, and would definitely recommend them.

Sarah H.

 Verified    · HUNTINGTON WOODS, MI · Jan 28 2021


They were lovely people to work with. They were very professional, good people.

I was satisfied with everything they did. SERVPRO of Oak Park/Ferndale and my insurance carrier were both great, and they answered all of my questions.